More lessons in how not to market your services

About a month ago, I was having a run in with a domain registrar that just didn’t get it. Back then, despite their best efforts, I managed to move my domain to another registrar although they did keep contacting me afterwards about confirming the transfer (ummm, it’s already been done) and then an email re: expiring domain (erm, no, it’s been renewed during the transfer).

Surprisingly, they called me today and left a message saying that my domain was expiring. An amazing demonstration of disconnection between marketing/renewals and actual content. I called back but it was after 5pm on a Friday, so they’d already left. Guess we’ll see how they handle the “Umm, no, it’s already gone” message on Monday.